Intake gaps
Name, issue type, deadline pressure, and callback path never get captured cleanly.
Primary ICP
Voice OS for Tax & Accounting Firms
Intake, qualification, booking, routing, reminders, and escalation — without inventing a bot free-for-all.
Call problems we map
High-value prospects call with urgency. Missed intake and unclear next steps lose them after hours.
Missed urgency
Notices and time-sensitive matters sit in voicemail while the firm is closed.
Wrong queue
Every caller hits the same path instead of state, service line, or specialist routing.
Workflow map
Illustrative capability path — not a guaranteed outcome or case study.
Illustrative transcript (sample)
Caller: “I got a notice and I need to talk to someone this week.”
VoxHQ: “I can help get you to the right next step. Can I get your name and whether this is personal or business tax?”
System: Intent: urgent intake · Workflow: qualify + book or escalate
Labeled sample only — not a recorded client call.
Module mapping
- SignalGate — entry, spam filter, first urgency signal
- IntentCore — qualify service type and readiness
- RouteLogic — book, state/service route, or specialist transfer
- RevenueLoop — reminders and missed-call recovery
- TrustGrid — approved actions, logs, handoff
What we do not claim: No invented win rates, recovery percentages, or customer testimonials on this page.