What it governs
Workflow boundaries, approved actions, human handoff rules, and logging expectations for each deployment.
Control layer
SAAP: Workflow Control for Voice AI
Boundaries, approved actions, handoff, and logs — not a certification badge.
What SAAP is
SAAP is the workflow control / governance layer inside VoxHQ Voice OS. It defines what the agent may do, when it must escalate, and how outcomes are recorded.
What it is not
SAAP is not a certification, badge, or compliance seal. VoxHQ does not claim SOC 2, HIPAA, or similar certifications through SAAP.
Plain language: SAAP is how we keep voice automation inside the rails you approve — not a third-party audit mark.
Relationship to TrustGrid + Voice OS
TrustGrid is the module that surfaces SAAP controls during live calls — logging state, enforcing approved actions, and enabling handoff. The other modules operate within those boundaries.